Electronic Visit Verification

EVV Goes Live on January 1

All SSPs should begin checking in and out for their scheduled shifts on January 1 using either the CellTrak mobile app or the telephony option. If a schedule does not yet exist for you, you can use the unscheduled visit option on the CellTrak mobile app. Throughout January, you will still fill out your paper timesheet in addition to electronically starting and ending your shifts. Make sure that your paper timesheet start and end times match those electronically captured in the app or via telephony.

Managing Employers can find the weekly scheduling form on the EVV resources page. Weekly schedules should be sent to schedule@yourawc.org for submission. They are now due the Tuesday before the schedule begins. Please note that this is a change from the original due date.

For additional information or to speak with an AWC representative, email support@yourawc.org or call 1-800-340-1029. Representatives are available Monday, Wednesday, and Friday, 8am-4pm, and Tuesday and Thursday, 8am-6pm.